How We Treat Your Details Day To Day
We keep the policy short in spirit: collect what the account needs, nothing to decorate a profile. When you register, we store your name, date of birth, mobile number and email so we can verify you as the account holder. Deposit and withdrawal records from bKash,
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Nagad, Rocket, Upay or bank transfer are kept with the transaction reference your wallet generates, because that reference is how a disputed payment gets traced. We do not sell your details. Payment data is shared only with the wallet provider or bank that processes your transfer,
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and with service partners who host our systems under contract. Device information such as your handset model, browser type and login timestamps helps us spot a session that does not look like you, which is why an unrecognised login is challenged rather than waved through. Your
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access and eligibility depend on local law and eligible regions, and this policy sits under those rules rather than over them. If a jurisdiction changes what we may store, the retention window changes with it. Ask us for the current position on your country before you
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register if that matters to you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.